1. 100% Money-Back Guarantee

If you’re not completely satisfied with your wig for any reason, you may return it for a full refund, provided: The wig is unused, unaltered, and in its original condition. It is returned in the original packaging, including all tags and accessories.

The return is requested within 14 days of receiving your order. To initiate a return, please contact our customer care team at [insert email] with your order number and reason for return. Once approved, we’ll provide instructions for sending the wig back to us.

2. Altered or Used Wigs

If you’ve altered, cut, or used your wig, we’re unable to resell it to other customers. In this case: We’ll ask you to return the wig to us. Upon receipt, we’ll offer you a 15% discount toward your next wig purchase as a thank-you for your understanding.

3. How to Return Your Wig

Contact us at [email] to request a return authorization. Pack the wig securely in its original packaging.

Ship the package to:

Q&Vogue™ Returns

[Insert Address]

Note: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

4. Refund Processing

Refunds will be processed within 7–10 business days of receiving your return. The refund will be issued to the original payment method used for the purchase.

5. Exceptions

Custom-made wigs or wigs purchased during promotional sales are final sale and not eligible for returns. Wigs damaged due to improper care or handling are not eligible for a refund.

Our Promise to You

At Q&Vogue™, we’re committed to providing you with high-quality, sustainable wigs that celebrate your unique beauty. If you have any questions about our return policy, please don’t hesitate to reach out to us at [email]

Thank you for trusting Q&Vogue™ to be part of your journey.