Shipping Policy

At Q & Vogue.™, we are committed to delivering your orders efficiently and reliably. Here are the details of our shipping policy:

Shipping within Kenya

  • Free Express Shipping: We offer free express shipping on all orders within Kenya.

  • Delivery Time: Orders typically arrive within 1-2 business days after processing.

  • Processing Time: We process orders within 1 business day. If there are any issues with your shipping information, we will contact you promptly.

International Shipping

  • Express Shipping: We ship worldwide using express services.

  • Delivery Time: International orders typically arrive within 3-4 business days after processing.

  • Customs and Duties: Please note that you may be responsible for any customs or import duties in your country. We work closely with our shipping partners to ensure smooth delivery, but in rare cases, additional fees may apply.

Handling Time for Sale or Discounted Items

  • Additional Time: Sale or discounted items may require an additional 1-5 business days for handling before shipping.

Order Placement Outside Business Hours

  • Next Business Day Shipping: If you place an order outside our business hours, it will be shipped first thing in the morning on the next business day.

Customer Support

  • Contact Us: For any questions or concerns regarding our shipping policy, please contact our customer care team at info@qnvogue.com.

Payment Methods

  • Payment methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

  • M-PESA

  • COD (USD-KSH)